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Kit from Hong Kong, Februar 17, 2017 at 11:11 pm
The hotel has it's own Onsen privilege to hotel guest only. It is basically empty! The location is 5-10 min walking distance to one of the lift up the mountain. The hotel also provide free shuttle to take you anywhere you'd like.
Michael from New Zealand, Februar 17, 2017 at 1:39 pm
Very helpful and friendly staff. Lovely clean rooms, decent sized with modern fittings and comfortable beds. Fantastic location. Amazing onsen!
Klaudija from Australia, Februar 1, 2017 at 2:55 pm
This hotel really has its act together! Location – perfect. Hotel functionality – perfect. What made Chalet Ivy a standout was the staff. There was not one member who did not excel. The shuttle drivers, front desk, bar and restaurant staff acted as though it was their hotel and wanted it to succeed. We will be back!
Ajay from Australia, Januar 28, 2017 at 7:41 pm
The staff were friendly, helpful, excellent and knowledgable. They went out of their way to help, rectify mistakes and make me feel like I was a valued guest. Breakfast was excellent. Ski concierge service was perfect.
Anna from Australia, Januar 19, 2017 at 12:59 pm
The staff were courteous and helpful, they helped make our ski holiday easy and fun. The onsen was fantastic. We had a great holiday and would go back to Chalet Ivy.
Anonymous User from Australia, Januar 17, 2017 at 11:33 pm
Some of the staff – and I stress some – particularly the locals, provide an excellent service. The shuttle bus which provide a good service is a most welcome aspect of the hotel. The people at the front desk try to be helpful. The barman, when there, does a great job. The guest-only onsen available on the ground is excellent. Some of the rooms higher up provide excellent views of the ski fields and a distant mountain. Make sure you ask for your preferred outlook, and avoid level 2.
Anonymous User from Australia, Januar 17, 2017 at 3:47 pm
Some of the staff – and I stress some – particularly the locals, provide an excellent service. The shuttle bus which provide a good service is a most welcome aspect of the hotel. The people at the front desk try to be helpful. The barman, when there, does a great job. The guest-only onsen available on the ground is excellent. Some of the rooms have a good view (ask for your preferred view prior to arrival, avoid level 2)
Chatri from Thailand, Dezember 30, 2016 at 3:46 pm
High quality & cleanliness. Helpful service. Location next to hirafu welcome centre. Free shuttle service across hirafu/niseko area.
Caroline from Hong Kong, Oktober 31, 2016 at 8:35 pm
Chalet Ivy Hotel is a beautiful building in Kutchan; the room is very new, clean and modern; we can see a peace and beautiful Mt. Yotei from the room; the bed are soft and comfortable, all staffs can speak a good standard English, they are friendly and helpful. I take this opportunity of thanking them, especially is Mr Jung, he provided us many suggestions for the trip planning once we booked the hotel. My husband and I have a great and fantastic experience at Chalet Ivy Hotel , also in Kutchan. We will 100% recommend to our friends to stay in this hotel if they've a plan to Kutchan.^^
Helen from Australia, April 22, 2016 at 10:52 pm
We like the location close to everything. Staff very pleasant and helpful. Was quite and very clean. We would recommend to friends and family.
Neil from Vietnam, April 2, 2016 at 9:39 pm
Great location close to many of the best restaurants. Nice onsen for taking a dip after a day's skiing. Good shuttle service with hotel van.
Michael from Australia, Februar 25, 2016 at 11:24 am
Beautiful building, inside & out. Rooms spacious and well appointed. Staff were very attentive. Ski concierge service brilliant. Free courtesy car to ski fields and restaurants makes it so easy to get around.
Peter from Sweden, Februar 19, 2016 at 6:55 pm
Very nice and helpful staff. The breakfast. The Onsen facilities. The Ski store. The Shuttle service provided. The vicinity to the lifts.
Simon from United Kingdom, Januar 23, 2016 at 7:38 pm
The Service and the room were fantastic, There was always someone on hand to provide shuttle service and useful local knowledge. I would highly recommend this hotel to all types of travellers.
Rachel from Australia, Januar 10, 2016 at 4:22 pm
The hotel was really amazing and the views from some of the rooms were spectacular (of the ski slopes!). Also, very close to the skiing which is brilliant. The staff were very nice.
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Adresse : 044-0081 Hokkaido, Niseko, Yamada 188-19 - Japan
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